Legal information

Terms of use, eligibility, support and dispute resolution for Australian users of Unforgettablejourneys.

Privacy policy Contact support

Terms of use

These terms govern access to and use of the Unforgettablejourneys platform. By using the service you accept these terms and any updates published here. We provide social slot experiences for entertainment that are provided free play or with platform virtual credits only.

  • Users must comply with applicable Australian law when accessing the platform.
  • Accounts and virtual credits are for entertainment and have *** cash value.
  • We reserve rights to suspend or restrict accounts that breach these terms.

For full terms see the linked sections below and the privacy policy.

Business details

  • Name: Unforgettablejourneys
  • ABN: 82 497 153 219
  • Support: contacts page
  • Address: 5/27 King Street, Newtown, NSW 2042

Eligibility and age

Access is permitted to individuals who meet the minimum legal age in Australia for online gaming services as applicable to their state or territory. You must be of legal age to register and use the platform. We may require verification to confirm eligibility.

If you believe someone under the required age has an account, contact support immediately.

Support staff

Responsible play and support

We promote safe and balanced play. The platform includes tools for self-control and temporary or long term self-exclusion. If you or someone you know needs assistance, use the resources below or contact us for guidance.

  • National help line: Phone 1800 858 858
  • Online support: Gambling Help Online
  • Options for self-exclusion and account controls are available in account settings or via support.

Data and privacy

We collect and process personal data to provide features, maintain accounts, and deliver support. Handling of personal data follows our Privacy Policy, including rights to access, correction, and deletion in line with Australian privacy regulation.

Security measures are in place to protect data, however users should employ secure credentials and review privacy settings regularly.

Dispute resolution and complaints

If you have a complaint about our services, please follow this process:

  1. Contact our support team via Contacts providing details, reference numbers and relevant screenshots.
  2. We aim to acknowledge complaints within 5 business days and propose a resolution or timeframe.
  3. If unresolved, escalate by emailing legal@unforgettablejourneys.info or writing to our address.

These terms are governed by the laws of New South Wales, Australia, unless a different jurisdiction is required by mandatory local law. Disputes will be handled in relevant courts subject to applicable jurisdiction rules.

To the fullest extent permitted by law, liability for indirect or consequential loss is limited. Our liability for direct damages is subject to statutory limits and exclusions where applicable.

We may update these terms periodically. Material changes will be published with a clear effective date. Continued use after publication implies acceptance of updated terms.

Quick links

Last updated: 12 June 2026

Definitions

TermMeaning
PlatformUnforgettablejourneys website and related services.
Virtual creditsIn-game currency used for entertainment and gameplay. They carry *** monetary value.
UserAn individual registered to use the platform.